I received an email saying Soulwise Yoga couldn’t charge my card. What could be the reason?

This could be due to changing your bank card, insufficient funds, switching banks, or temporary issues with your bank. When a subscription renewal fails, our system will automatically attempt to process the payment again over the following days.

We recommend logging into the Stripe customer portal through your subscription page in Soulwise Yoga to check your card details and update them if necessary. Registering a valid card will ensure your subscription continues smoothly.

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