Welcome to Soulwise Yoga’s FAQ. Here, we answer the most common questions about our platform for yoga teachers.
Missing a question you need answered? Feel free to contact us and ask.
- What is Soulwise Yoga?
Soulwise Yoga is a platform designed for yoga teachers. This first version is developed to assist you in preparing for your yoga classes. It provides information about yoga poses, allows you to create sequences, and lets you share them with other users — all to inspire one another. Additionally, you’ll find foundational insights into yoga philosophy, pranayama and a guide on how to use scents and incense in your practice, all aimed at sparking inspiration for your preparations.
Are there additional features you’d like to see in Soulwise Yoga? Feel free to reach out! We’re eager to gather as much input as possible to continue building the world’s best service for yoga teachers.ontent
- What do I get access to as a subscriber?
By joining Soulwise Yoga, you gain unlimited access to all features. Currently, these include an ever-growing library of yoga poses with tailored information for you, the ability to create and print yoga sequences, and access to other users’ sequences for inspiration. Additionally, we provide content on yoga philosophy, pranayama and a guide to scents and incense, offering even more inspiration for your planning.
You also have the opportunity to influence the development of Soulwise Yoga. Is there a feature you feel is missing, a pose you’d like to see added, or a topic you’d like to explore further? Contact us to share your ideas and help shape the service to suit your needs.
- Does Soulwise Yoga have a mobile app?
Not at the moment. Based on interviews with yoga teachers, we learned that planning and class preparation are most often done on a computer. Therefore, we’ve prioritized creating a service optimized for desktop use.
In the meantime, we recommend adding Soulwise Yoga to your mobile home screen (if you visit soulwise.yoga on your phone, you’ll see the option to “Add to Home Screen”). This makes it feel almost like an app.
In the future, we may develop a “proper” mobile app with all its benefits. Unfortunately, we don’t have a timeline for this, but it’s definitely on our to-do list.
- Is Soulwise Yoga available in multiple languages?
Soulwise Yoga is currently available in Swedish and English. You can switch languages by selecting the language button in the menu when logged in.
Our ambition is to expand Soulwise Yoga to even more languages in the future, but which language will be next is still written in the stars. In the meantime, you can use your browser’s built-in translator. Please note that these translations might not always handle yoga terms perfectly.
- How does the free trial work?
When you start a trial period, you gain access to all content on Soulwise Yoga for 14 days, and you can cancel anytime. After the trial ends, it automatically transitions into the subscription plan you selected during registration. You can cancel your subscription at any time directly from your profile page within Soulwise Yoga.
- Do I have a contract term?
No, you can cancel at any time. You will retain access to the service for the remainder of your current subscription period, based on your last payment.
- How do I use a promotion code?
If you have a promotion code, you can enter it when subscribing to Soulwise Yoga in the same step where you input your payment details. Simply type the code into the ”Add promotion code” field.
Please note that we always offer a 14-day free trial for new subscribers, and the promotion code applies to the subsequent subscription fees.
- When is the subscription fee charged?
The first payment is charged after the trial period ends. After that, the fee is charged at the same time each month. For annual plans, the fee is charged on the same date each year. You can find detailed payment information on your profile page in Soulwise Yoga.
- Where can I find my receipts?
Receipts are available in the Stripe customer portal, which you can access via your profile page when logged into Soulwise Yoga.
- How long will I have access to Soulwise Yoga?
You can see your access details under the Subscription tab on your profile page when logged into Soulwise Yoga.
- I have a new bank card. How do I update my payment details?
You can view your saved payment methods on your profile page in Soulwise Yoga. Under the Subscription tab, you’ll find a link to the Stripe customer portal, where you can add or remove payment methods or bank cards.
- I received an email saying Soulwise Yoga couldn't charge my card. What could be the reason?
This could be due to changing your bank card, insufficient funds, switching banks, or temporary issues with your bank. When a subscription renewal fails, our system will automatically attempt to process the payment again over the following days.
We recommend logging into the Stripe customer portal through your subscription page in Soulwise Yoga to check your card details and update them if necessary. Registering a valid card will ensure your subscription continues smoothly.
- How do I cancel my subscription?
Oh no, we’re sad to see you go!
But if you’d like to cancel your subscription, here’s how to do it:
- Log in to Soulwise Yoga and go to your profile page.
- Under the Subscription tab, click the “Cancel subscription” button.
After canceling, you’ll receive a confirmation email.
You will retain access to Soulwise Yoga until the last day of your current billing period.
Please note that your account remains active, so you can restart your subscription anytime.
- How do I switch from a monthly to annual subscription?
Congratulations on a great decision! With the annual subscription, you’ll get 12 months of access for the price of 10 — smart move!
You can switch from a monthly to an annual subscription in the Customer Portal when logged in. The annual plan will take effect after your current monthly subscription ends.
- How long will I have access after canceling my subscription?
You’ll retain access to Soulwise Yoga until the end of your current billing period. For example, if your payment is processed on the 10th of each month and you cancel on the 15th, you can continue using Soulwise Yoga until the 10th of the following month.
The same applies to annual plans: you’ll have access for a year from your most recent payment.